Go to Wallet > My Purchases > Select Your Purchase Type > View Details and either Request a Refund or Dispute.

You can also click Messages and initiate a Direct Message with the Creator to resolve the issue.

If you still can't resolve the problem, and before you dispute the charge with your credit card company, please use the contact form below so we can try to assist you.

Sign in into your Account then navigate to Edit Preferences > Privacy & Password and choose the pause or delete option under Account Information.

We take the safety of our community very seriously. If you are experiencing harassment, Creator or Fan, simply click the 3 vertical dot icon next to the specific content, then select “Block User” and tell us why you are blocking them. Using the same 3 vertical dot icon, you can also report content for inappropriateness, and our content team will review it and take action quickly.

You can report the content as Inappropriate by clicking the 3 vertical dot icon next to the piece of content that you believe is violating your copyright or trademark, and then in the dialog box selecting the respective option. You can also let us know about a possible violation by sending us a message here, so we can follow up appropriately.

We believe Fans should have the right to decide who has access to their contact information. Therefore, if a Fan consents, the Creator will have direct access to their basic contact information of their Fans including name and email. This allows the Creator to directly build a relationship with their Fans outside. To change what data a Creator has access to, go to Preferences > Privacy, Password and Integrations and update your Information Sharing preferences. More information can be found in the Privacy Policy at the bottom of the site.

Go to Wallet > My Purchases > Subscription Plans. Here, you can view your active subscriptions, cancel auto-renewal, or switch to a new plan.

Go to Wallet > Saved Credit Cards. Select Add Card to add your new payment method. Once added, you can delete your inactive payment method.

If you need a currency change, please contact us via the link below and explain why.